Contact Us

Student Loan Borrowers

CSLF uses third-parties for administering all aspects of its student loans.

Borrowers with CSLF Federal Family Education Loan Program (FFELP) loans should contact American Education Services (AES) at:

1-800-233-0557 or click here: https://www.aessuccess.org/contact

Borrowers with CSLF private student loans should contact Launch Servicing at:

1-877-354-2629 or click here: https://www.launchservicing.com/contact

Guarantor Services

If you have a question about the guarantee of your federal loan, or borrowers with loans that have had significant payment problems or defaulted, please be advised that all guarantor activities of CSLF were transferred to Educational Credit Management Corp (ECMC) as of January 1, 2010. 

ECMC may be contacted by phone at:

1-855-810-4919 or click here: ECMC

For CSLF Corporate Matters Only

The Connecticut Student Loan Foundation may be contacted via phone,
e-mail or postal mail at the following:

Administrative Agent: Goal Structured Solutions, Inc

Customer Service
Goal Structured Solutions, Inc.
Phone: 866-290-4222
Email: Reporting_CSLF@goalsolutions.com

Connecticut Student Loan Foundation
c/o CHEFA
1 Financial Plaza
Suite 2000, 20th Floor
Hartford, CT   06103