Borrowers
CSLF is not offering new loans. Please contact your school’s financial aid office for assistance in obtaining a loan.
Understanding Your Loan
As a CSLF loan borrower, it is important for you to be sure that you understand the terms and conditions of your loan. Your loan terms and rights and responsibilities are defined in your Promissory Note.
Making Payments
CSLF has partnered with a servicer for your student loan. All repayment activities – making payments, requesting deferment or forbearance, requesting payment histories or payoff amounts – are handled through your servicer.
Contact Your Servicer Online
Borrowers with CSLF Federal Family Education Loan Program (FFELP) loans should contact American Education Services (AES) at:
1-800-233-0557 or click here: https://www.aessuccess.org/contact
Borrowers with CSLF private student loans should contact Launch Servicing at:
1-877-354-2629 or click here: https://www.launchservicing.com/contact
Guarantor Services
If you have a question about the guarantee of your CSLF federal loan, please be advised that all guarantor activities of CSLF were transferred to Educational Credit Management Corp (ECMC) as of January 1, 2010. Click here to access ECMC’s online services for your loan. ECMC may be contacted by phone at: 1-855-810-4919.
Privacy Notice
Please click on this link for the complete Privacy Notice of CSLF.